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Frequently Asked Questions (F.A.Q.)

The purpose of this page is to answer those questions that frequently arise in the daily work of the Glen Rock Police Department. If you are looking for more information, please contact us using the below information.

What number do I call to reach the Glen Rock Police Department?

Where is the Glen Rock Police Department located?

How do I obtain a copy of a police report?

Can I park my vehicle in the street overnight?

Do I have to register my burglar alarm system with the police department?

What is the procedure for fingerprinting of people who are not under arrest?

Can I come to the station and have the police check my license to see how many "points" I have, or whether I have an arrest record?

 How do I obtain a handicapped parking permit?

My car was impounded. How do I get it back?

I receive calls from solicitors requesting donations for various police related associations.  Are these legitimate? Should I donate to these solicitors?

Will the Police Department tell me if there is a warrant for my arrest?

Who do I call to report problems with neighbors regarding property and/or zoning disputes?

Does the Police Department concentrate on certain roadways where speeding vehicles are a problem?

Do I need a permit to have a garage sale?

How do I report a streetlight that is out in my neighborhood?

 

Professional Standards/Internal Affairs

The Glen Rock Police Department holds itself to the highest level of professionalism, and strives to treat everyone we contact with courtesy and respect. If anyone feels they have been mistreated or disrespected in any way, they are encouraged to contact us by phone at 201-652-3800, email at glenrockpolice.com or in person at police headquarters.   All complaints, including anonymous or third-party complaints will be thoroughly and impartially investigated.  Complaint forms are also available at police headquarters during business hours, or from any police officer, any time.  

If you would like to compliment or commend one of our officers for service or action above and beyond the call of duty, or for any reason, you may use the same avenues of reporting as described above. We encourage any such reports so that we can forward them to the officer(s) involved.

 

What number do I call to reach the Glen Rock Police Department?

EMERGENCY – Dial 9-1-1

Non-Emergency
For a non-emergency police response, assistance, information, overnight parking and all other police business
Call – (201) 652-3800

The Glen Rock Police Department participates in a regionalized police dispatch center (Northwest Bergen Central Dispatch). Non-emergency calls are routed through a voice-assisted menu system. To assist you in contacting us, a list of menu selections appears below. If you are calling from a rotary phone, please remain on the line and a police telecommunicator will assist you.

Glen Rock Police Voice Mail Menu Options:

  1. Emergency Only -connection to 911 operator
  2. Dispatcher regarding NON-EMERGENCY police services
  3. Overnight Parking
  4. Records Department, Chief of Police, Captain of Police, Detective Bureau, and other additional police personnel.

Municipal Court and Violations Bureau call (201) 670-3950

All other Borough information call (201) 670-3956

Please remember to have your HOUSE NUMBER clearly visible on the front of your home. Borough Ordinance requires all address identifiers to be numeric and at least three inches in height. In the case of an emergency, valuable time may be wasted while we are trying to locate your home.

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Where is the Glen Rock Police Department located?

The Borough of Glen Rock is situated in northwest Bergen County, New Jersey. Our police headquarters can be found at borough hall, located at 1 Harding Plaza.

 Our mailing address is:

Glen Rock Police, 1 Harding Plaza, Glen Rock, N.J. 07452

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How do I obtain a copy of a police report?

Police reports are available generally available SEVEN (7) TO TEN (10) business days after the report is taken. Requests to receive police reports must be made in writing to the Glen Rock Police Records Bureau at police headquarters.  The Records Bureau is open Monday through Friday from 8:30AM until 4:30PM and on Saturday from 10:00AM until 2:00PM.  The Records Bureau is closed on holidays.

Reports must be picked-up in person or obtained via U.S. Mail. Not all police reports are public records and we reserve the right to withhold those reports which are not.  MV Accident Reports (except for fatal or serious accidents) will ordinarily be provided at the time of your request.  Online access to motor vehicle accident reports is now available.                                                     Click here    

Other reports, which involve sensitive or restricted information, may not be available for up to seven (7) days following your request.  If your request is denied, you will be notified in writing.   

The fee for in-persons requests is $.05 per page, however all fees under $1.00 (19 pages or less) will be waived.  To receive a report by mail, send a self addressed, stamped envelope and written request [see link below] with a copy your drivers license or other photo ID to:  Glen Rock Police Records Bureau      1 Harding Plaza, Glen Rock , NJ   07452 .  For further information call 201-670-3942.  COPIES OF REPORTS WILL NOT BE SENT BY FAX OR E-MAIL  

CLICK HERE FOR POLICE REPORT REQUEST FORM

 - THIS FORM IS NOT INTENDED FOR DEFENDANTS OR DISCOVERY REQEUSTS -

Attorneys and Defendants:

All requests for discovery in traffic and non-indictable matters pending in the Glen Rock Municipal Court shall be submitted through the Municipal Prosecutor.

All requests for discovery in both adult criminal matters and juvenile delinquency matters pending in Superior Court shall be submitted to the Bergen County Prosecutor’s Office. 

 

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Can I park my vehicle in the street overnight?

Parking on the street, or in the municipal lots (metered, resident commuter or shopper, etc.) is prohibited between the hours of 2 a.m. and 5 a.m. In the event of an overnight guest, disabled vehicle or similar circumstance, permission for a one night exemption may be granted by calling (201) 652-3800 and following the voice prompts to speak with a dispatcher about overnight parking. (CLICK HERE FOR MORE DETAILS)  NOTE: In the event of snow, when roads may need to be sanded or plowed, there will be no overnight exemptions allowed. 

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Do I have to register my burglar alarm system with the police department?

Yes, local ordinance requires that all alarms (burglar, fire, panic, hold-up, etc.) be registered with the Glen Rock Police Department. The registration is the responsibility of the homeowner, tenant, business proprietor and not that of the security company. Beginning January 1, 2011, there will be a fee to register alarms. Forms can be picked up at the police records bureau or downloaded from this website (Alarm Registration), and mailed or dropped-off when completed. In part, you will need to provide, the type of alarm in use, name and phone number of your alarm company, and a listing of three local emergency contacts that know your alarm code and have access to your home. The police department does not accept keys or alarm codes to your home or business. Failure to properly register your alarm may result in the issuance of a summons for having an unregistered alarm. A summons may also be issued if your alarm activates repeatedly due to human error or system malfunctions.  Details of the ordinance and procedures can be viewed using the "Alarm Registration" of this website.

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What is the procedure for fingerprinting of people who are not under arrest?

Non-criminal fingerprinting services for private citizens including applicants for certain types of public and private employment, applicants for various permits, and potential adoptive or foster parents have been outsourced to a private State contractor.  Under most circumstances local police agencies will no longer offer this service. 

MorphoTrak is the authorized fingerprint vendor for the State of New Jersey .  Their nearest office is located at: 299 Forest Avenue, 1st Floor – Suite B in Paramus , NJ .  For more information contact MorphoTrak at 1-877-503-5381 or on line at www.bioapplicant.com. 

Glen Rock Residents who require fingerprinting for an out for state or federal agency which cannot be accommodated by MorphoTrak may call D/Sgt. Eric Reamy at (201) 670-3947. The Glen Rock Police Department will accommodate these requests on a limited basis when personnel are available.    A fee of $10.00 is required and the applicant must furnish the appropriate fingerprint cards as well as identification showing their Glen Rock address. No more than three fingerprint cards will be completed at one time. 

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Can I come to the station and have the police check my license to see how many "points" I have, or whether I have an arrest record?

No,  New Jersey police agencies are prohibited by federal and state law from disseminating any criminal justice information, including Division of Motor Vehicle driving records, which are not specifically requested for official law enforcement investigations or other purposes. Criminal history information is available to the general public through the New Jersey State Police, following an appropriate application process. Driver history records may be obtained directly from the New Jersey Division of Motor Vehicles. Contact a NJ Motor Vehicle Commission regional service center in your area for further information. These regulations protect the privacy of all residents of the State of New Jersey. 

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 How do I obtain a handicapped parking permit?

Temporary handicapped parking permits are available through the police records bureau 8:30 a.m. to 4:30 p.m. Mondays through Fridays, 10 a.m. to 2 p.m. on Saturday, except holidays. The permits are valid for six months and may be renewed for an additional six months. All applications must be accompanied by the appropriate documentation (e.g. letter from your doctor). Temporary handicapped permits are intended for non-permanent, temporary injuries and disabilities. In order to process the request you must present the completed application (along with a check for $4.00 made out to the New Jersey Division of Motor Vehicles) to the records bureau secretary. The permit will be issued within a few days. There is no cost to renew the permit for an additional six months.

Permanent handicapped parking permits and plates are issued by the New Jersey Division of Motor Vehicles. While the records bureau may have a few of these applications in stock, it is best to obtain them directly from a Division of Motor Vehicles office. These placards or plates do not expire.

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My car was impounded. How do I get it back?

To claim the car, the owner of the vehicle must respond to Glen Rock Police headquarters; Mondays through Fridays between the hours of 8:30 a.m. and 4:30 p.m., Saturdays between 10 a.m. and 2 p.m., and sign a release for the vehicle. NO VEHICLES WILL BE RELEASED ON SUNDAYS or HOLIDAYS, NO EXCEPTIONS.  If the vehicle is being driven out of the impound yard, the owner must present documentation at police headquarters, showing that they own the vehicle, that it is properly registered and insured, and that they possess a valid drivers license, before the release will be authorized. If the vehicle credentials are up to date, and the owner’s license is suspended, they should bring additional licensed drivers along when they come for the release. If the vehicle is being towed from the impound yard, the owner must appear with the tow truck operator at police headquarters, along with proof of ownership. This procedure includes all police impounds and does not apply to vehicles towed from motor vehicle accident scenes (unless the vehicle was impounded for a violation). Additionally, this release procedure does not apply when the vehicle has been impounded for evidentiary reasons. When you come for a vehicle release you will be directed to the impound yard. Towing and storage fees will apply and are payable to the tow service at the time of pick up.

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I receive calls from solicitors requesting donations for various police related associations.  Are these legitimate? Should I donate to these solicitors?

The Glen Rock Police Department DOES NOT solicit over the telephone. Glen Rock police officers are members of the New Jersey State Policemen’s Benevolent Association: Local 110. As a fraternal group, Glen Rock P.B.A. Local 110 does conduct a solicitation through the mail, usually once annually. Telephone calls from other groups representing themselves as "law enforcement" organizations are frequently made by telemarketing firms. These solicitations DO NOT benefit the Glen Rock Police Department or P.B.A. Local 110 in any way. These telemarketers are not police officers, and often use high-pressure tactics to get you to participate. Some will even say that they are affiliated with other Bergen county police agencies.

We urge you to use extreme caution should you decide to contribute to these companies. If you wish to contribute to a telemarketing solicitation, always ask for the name, address and telephone number so that you may call back after careful consideration.

Most of them will not give out this information. You may also ask for financial statements and/or budget information prior to making your decision. If you have any questions please direct them to the police department’s detective bureau. 

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Will the Police Department tell me if there is a warrant for my arrest?

If you contact the police department in person and you are a borough resident, you will be advised, upon your request, whether there are any outstanding traffic or criminal warrants for your arrest.  You will be required to come to Police HQ in person and produce identification before any information is released.  

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Who do I call to report problems with neighbors regarding property and/or zoning disputes?

Any civil disputes of this nature should be referred to the borough zoning or engineering department at (201) 670-3965. The police department does not normally become involved in these types of civil matters. 

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Does the Police Department concentrate on certain roadways where speeding vehicles are a problem?

The police department's Traffic Division handles these type of complaints. Police units are frequently assigned to enforcement details in locations where traffic problems are known to exist, and also in response to specific complaints. If you become aware of any traffic safety problems, please refer them to the traffic division, P.O. Scott McGovern (201) 670-3946 Ext. 8130.

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Do I need a permit to have a garage sale?

No, a permit is not required. However, as a reminder, you are not permitted to post signs on telephone poles, borough shade trees, or street signs, nor are you permitted to place flyers on windshields of vehicles in parking lots. The only form of advisement permitted is an ad in the newspaper.  Please contact the Glen Rock Borough Offices at (201) 670-3965 during regular business hours if you have any questions.

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Learn more about the how the Glen Rock Police Department keeps the students of Glen Rock safe.

 

  • NEWS & UPDATES

The latest in news, reminders, alerts, updates, and press releases of recent crimes or events concerning the police department are detailed here.  This section also provides the police department a means to keep you informed, and also a way to ask for your help to solve a crime or other incidents.

 

  • FREQUENTLY ASKED QUESTIONS

The answers to your most frequently asked questions may be found here.  Questions range from what number do I call if it is NOT an emergency and can I park my car on the street overnight, to how to obtain a police report and what do I do if my car has been impounded.

 

  • OVERNIGHT PARKING

Parking on the street, or in the municipal lots (metered, resident commuter or shopper, etc.) is prohibited between the hours of 2 a.m. and 5 a.m. In the event of an overnight guest, disabled vehicle or other similar circumstance, permission for a one night exemption may be granted by calling (201) 652-3800 and following the voice prompts to speak with a dispatcher about overnight parking. 

NOTE: In the event of snow, when roads may need to be sanded or plowed, there will be no overnight exemptions allowed. 

 

  • ALARM REGISTRATION

Questions regarding the Borough of Glen Rock's Alarm Ordinance are detailed in this section along with registration forms and other answers to frequently asked questions.

 

  • CRIME TIPS

What are the most common crimes committed in Glen Rock?  Identity Fraud, Burglary, Theft, and Domestic Violence.  This section advises on how to protect yourself and your loved ones.

 

  • IDENTITY THEFT

Identity Theft has a wide spread problem.  This section informs you on what to do if you feel that you have been a victim of Identity Theft and how to protect yourself.

 

  • ANIMAL ISSUES

Do you need assistance with a stray dog in the neighborhood or have a wild animal on your property that may be sick?  This section touches on who you should call for help on these and other matters.

 

  • Licenses, Permits, and Parking Questions

This section explains how to obtain resident parking permits and where to park your car.  If you are not a Glen Rock resident and wish to use the commuter parking facilities, please review this section for cost information, where to park, and the process in which to do so. 

 Landfill Permits and Soliciting Permits are also detailed here.

 

  • Juvenile Issues

The Glen Rock Police Department, The Glen Rock Board of Education, and the Officials of Academy of Our Lady work closely to ensure the safety and well being of the children who attend school in Glen Rock.  This section details the many programs offered and in effect to instruct and protect the students.

 

  • Quality of Life Issues

The State of New Jersey empowers local municipalities to enact laws intended to preserve the quality of life.  These laws are called "ordinances" and are passed by the Borough Mayor and Council based upon the needs of the community.  This section contains information explaining these ordinances and how they are enforced.

 

  • DISCOVERY

For Attorney use: Officer Certifications and Foundational Documentation.  Municipal Court Cases ONLY!

 

  • EMPLOYEE E-MAIL ACCESS

RESTRICTED TO POLICE PERSONNEL